163 Parkhouse Street #1057, Dallas, TX 75243

Skip to Content

RBWE Frequently Asked Questions

Tell me about your company

Ruban Bleu Weddings and Events LLC is a luxury wedding planning business based in Frisco, TX. We bring sophistication and glamor to new heights and aim to design an unforgettable experience for you and your guests. We love to witness the moment when couples say ‘I do.’ With your love story as our guide, we approach each event with a deep respect for your time and the seemingly small details that make you and your partner original. We use our diverse experience in the industry to capture your sense of style and authenticity. Whether you envision vintage glam, rustic elegance, or a celebration of your heritage, we will design your wedding to your particular taste.
We understand that your wedding embodies more than saying ‘I do.’ Therefore, we go beyond planning your special day by offering support for your rehearsal, wedding shower, day-after brunch, and everything in between. We will oversee every last detail, from design and guest lists to vendors, to-do lists, and timelines.

How many weddings have your company planned?

We have done over 15 weddings since we started and have many new bookings across our calendar.

How long have you been in business?

Our company was incorporated in 2022 but our coordinators have over 10 years of experience in the wedding and event planning industry.

Do they have a business license?

Yes, Ruban Bleu Weddings and Events LLC is a registered company and fully incorporated.

Are you a certified wedding planner?

Yes, we are an AACWP (American Association of Certified Wedding Planners) Certified Wedding Planner.

Do you have insurance coverage?

Yes, we are General + Professional Liability, Business Equipment Protection, and Customer Property Protection insured through National Specialty Insurance Company.

What packages do you offer?

We offer full-planning service for $3,500, partial planning for $1,800, and day-of coordination for $800 and allow you to customize your package to your needs.

What is included in each of the packages?

A full wedding planning package means we will stay focused on ensuring all the details that make your day so special is flawlessly executed. You can see more details on our website:

For our partial planning, you are in charge of the planning process but we are here to help you with professional assistance because you may not know how to put all parts together. We help you with vendor recommendations and also with your wedding day coordination. You can see more details here:

For a day-of wedding service, we give you a chance to give yourself the gift of celebration while we make sure your wedding plans go according to plan. For this package, we go through all your wedding plans, designs, and details with you prior to the wedding day so that we can recreate a magical experience on the wedding day. For more details, visit:

What are the next steps if I want to continue with your company?

First, we will send you a proposal for you to choose the package you desire, then you can go ahead to pay for the service and sign a contract with us. Once you pay, we will set you up and book a 1-hour consultation with you where we can go through all the details.

Do you offer payment plans?

Yes, we do. We have a pre-designed payment plan that allows you to pay in 3 installments monthly for either of our packages.

Do you have a cancellation policy?

-The Client is entitled to cancel this Contract at any time.
-The Client is entitled to a full refund in case he/she cancels 30 days after the signing of the contract only if work has not already started including research, consultations, vendor communication, etc.
-In case the Client cancels more than 30 days after the signing of the contract, he/she will not be provided a refund.
– Ruban Bleu Weddings and Events LLC is entitled to cancel this Contract at any time.
-In case of cancellation by the Ruban Bleu Weddings and Events he/she is required to provide a replacement planner that the Client agrees upon as well. In this case, the Client will be required to refund any money previously provided by the Client as a budget for the event.

Can you help me stay within budget?

Yes, budget creation and management are part of our full planning service package.

Will you charge for things like mileage and office supplies used for my wedding?

For wedding locations within Texas, we do not charge mileage but out-of-state venues may require an extra charge but that will be determined on booking. The only supplies we charge for will be for any decor, tableware, etc that are part of our decoration services.

Do you take a commission from any of the vendors you refer us to?

No, we do not have any commission agreements with any vendors.

What amount do you require for a deposit?

The total package amount is divided into 3 installments and you get started by paying the first payment. (Example: Our full planning package is $3500. Your 3 payments will be $1166.67. Your first installment of $1166.67 will be due when the contract is signed and then your 2 remaining payments each month thereafter.)

When is the final payment due?

This is determined by your booking date but the final balance must be paid before the wedding day.

Do we need to pay our vendors directly, or do we pay you and you handle it?

You can pay the vendors directly and send the contracts and receipts to us. We can also pay them on your behalf if you approve the quotes and send us their payments.

Are there additional fees I should know about?

No, additional fees unless you contract us for event decor as well outside of the original design plan included in your package or if you have additional events outside of the wedding day that we will need to attend.

Will you go with me to dress fittings?

Yes, with advance notice. This is only available for the full planning service package.

Will you mail out the save-the-date cards and invitations?

Yes, this is part of the services for a full-service package

Do you also plan events surrounding the wedding, like the rehearsal dinner?

Yes, we do. An additional fee may apply depending on the selected package.

If our event is outside, will you put a contingency plan in place in case of bad weather?

Yes for outdoor weddings, we help you plan out an alternative in case of a bad weather.

Do you work with a team? Will they be on-site at the wedding?

Yes, RBWE has a team of planners, day-of coordinators, and assistants that will be on-site to make your wedding run smoothly.

Will you go with us to meet with other vendors?

We usually arrange a vendors introduction meeting to get familiar with your vendors. If you have the full service planning package, we will attend the vendor meetings of all of your final chosen vendors.

What parts, if any, of the planning process are we solely responsible for?

This is dependent on your selected package. For full service, leave everything to us. We just need you for key decision making. For partial, we will only source 3-4 vendors and will handle comms, contracts, etc for those selected vendors.

How many times do you typically meet with clients during the planning process?

This is dependent on your selected package and they are listed in the package descriptions in our website.

Do you prefer to communicate in person, by phone, or by e-mail?

We utilize all the communication means available so as to achieve a perfect planning experience. Text and email is preferred so we can send photos, keep track of communications, and have a record of our plans.

Can you provide a list of references that I can contact?

We have a portfolio of past weddings we have planned and coordinated on our website for you to see but we do not provide their contact information due to privacy.

Do you have photographs/portfolios of other weddings you have planned?

Yes, go to our website:

What time will you arrive on the day of the wedding?

We arrive on time to set things up and ensure that everything is going as planned typically 2-4 hours prior to the wedding.

How long will you stay?

Our duration of stay will be communicated to you when a wedding timeline is confirmed. We will always stay until the end of the day.

Do you offer clean up services after the wedding?

Yes we offer the following;

  • Cleaning of the table, throwing out trash, gathering dirty dishes and taking them to the kitchen
  • Packing up table décor, separating rented items and packing them as well
  • Ensuring that the bartender has cleaned his/her area.
  • Ensuring that the caterer has cleaned his/her area.

Will you create a timeline?

Yes we can help you create a timeline of events for the wedding day.

Have you ever worked at the venues I'm considering?

We have worked in various venues around DFW, you can send over your venue consideration list for us to confirm.

Back To TopBack To Top